|The first hotel opened in Moscow, VELIY HOTEL MOKHOVAYA MOSСOW, laying the foundation of the future hotel chain.|
28 April 2016
|VELIY brand emerged.|
|VELIY HOTEL SUZDAL, the second hotel of the chain, opened.|
For us the sky is not the limit!
VELIY HOTELS GROUP intends to continue expanding its regional coverage.
CORPORATE CULTURE OF THE VELIY HOTELS GROUP OUR MISSION:
GREATNESS IN ALL DETAILS
Beyond the key count, the staffing, the room space and other circumstances, the real greatness of Hospitality is manifested in the individual attention, sincere service and in all those details that show our love for our profession.
- Individual attention We bestow our maximum care on each Guest by anticipating his expectations. Our main objective is to provide any Guest’s comfort, so we think of any small detail that can make his stay more pleasant and memorable.
- Professionalism Our team is made up of individuals whom any issue can be entrusted. Each employee has professional skills for resolving any task within the range of his/her competence. We do not know the word “NO”, and no task is unmanageable for us. Constantly evolving, we share our knowledge with our colleagues in order to create and cultivate truly skilled practitioners.
- Trust We build long-term relations based on trust while acknowledging their uniqueness.
- Team The success of the Company is the success of its employees. We are united, charismatic, energetic and young. We appreciate our employees for their loyalty, efficiency and their competence in providing high-level services to our Guests. We respect, motivate and constantly upgrade our employees. We have confidence in our staff regarding it as our family.
- Perfection and development In doing our best we always go the extra mile: our goal is not only to preserve our achievements, but to perfect and enhance them. Aspiring to move with the times, we pursue the renovation of our facilities, broaden the spectrum of services provided and change for the better.